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Privacy Policy

Last updated: 22 July 2024

This privacy notice outlines how Dent 7 Limited handles your personal information.

Contact Details

Post
Bracken Bank, Duror, APPIN, Argyll, PA38 4DA, GB
Telephone
01631 254407

Information Collection and Usage

For Providing Services and Goods (Including Delivery)

  • Names and contact details
  • Addresses
  • Date of birth
  • Purchase or account history
  • Payment details (card or bank information)
  • Credit reference information
  • Health information (dietary requirements, allergies, health conditions)
  • Health and safety information
  • Account information
  • Loyalty programme information
  • Website user information (user journeys, cookie tracking)
  • Photographs or video recordings
  • Call recordings
  • Meeting and decision records
  • Identification documents
  • Compliments or complaints information
  • Sponsorship-related information

For Customer Account and Guarantee Operations

  • Names and contact details
  • Addresses
  • Payment details
  • Purchase history
  • Account information and registration details
  • Security information
  • Marketing preferences

For Crime Prevention and Legal Defence

  • Names and contact information
  • Customer/client accounts and records
  • Call recordings
  • Financial transaction information
  • Health and safety information

For Service Updates and Marketing

  • Names and contact details
  • Addresses
  • Marketing preferences
  • Location data
  • Recorded images (photos/videos)
  • Call recordings
  • Purchase or viewing history
  • IP addresses
  • Website and app user journey information
  • Sponsorship information
  • Consent records

For Research or Archiving Purposes

  • Names and contact details
  • Addresses
  • Location data
  • Recorded images
  • Call recordings
  • Purchase or viewing history
  • IP addresses
  • Website and app user journey information
  • Administration and research-related personal information
  • Consent records

For Legal Compliance

  • Name
  • Contact information
  • Identification documents
  • Financial transaction information
  • Criminal offence data (DBS, Access NI, or Disclosure Scotland checks)
  • Health and safety information

For Recruitment Purposes

  • Contact details (name, address, telephone, personal email)
  • Date of birth
  • National Insurance number
  • Passport copies or photo ID
  • Employment history (application, references, secondary employment)
  • Education history and qualifications
  • Right to work information
  • Criminal conviction details (DBS, Access NI, Disclosure Scotland checks)
  • Security clearance details (basic and higher clearance)

Lawful Bases

We rely on the following lawful bases across all processing activities:

  • Consent
  • Contract

Data Sources

Personal information is obtained directly from the individuals concerned.

Data Retention

Information relating to the provision of goods or services is retained for three years since last use.

Information Sharing

We may share personal information with:

  • Professional or legal advisors
  • Professional consultants
  • Organisations with a legal obligation to receive the data
  • Public channels (website, social media, marketing materials, where appropriate)

Your Data Protection Rights

You have the following rights under data protection law. We will respond within one calendar month of your request, and there is no fee for exercising these rights. To make a request, please use the contact details at the top of this notice.

Right of Access

Request copies of your personal data.

Right to Rectification

Request correction of inaccurate information or completion of incomplete data.

Right to Erasure

Request deletion of your personal data in certain circumstances.

Right to Restriction of Processing

Request limitation of data processing in certain circumstances.

Right to Object

Object to processing in certain circumstances.

Right to Data Portability

Request transfer of your personal data to another organisation or to yourself.

Right to Withdraw Consent

Where consent is the lawful basis, you may withdraw it at any time.

Complaints

If you have concerns about how we use your data, please contact us in the first instance using the details above. If you remain dissatisfied after our response, you may escalate to the Information Commissioner's Office (ICO):

Information Commissioner's Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline: 0303 123 1113

Website: ico.org.uk/make-a-complaint